rajakingkong Platform Privacy Notice

This page describes what we collect when you use rajakingkong and how we keep that data protected. We collect personal information only to deliver account services, process payments, verify identity, and comply with applicable law. Our commitment centres on transparent data handling, secure storage, and limited third-party sharing restricted to payment processors and compliance partners.

We at rajakingkong operate a unified platform supporting slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Lightning Baccarat), sportsbook markets (Liga 1 Indonesia, Piala AFF, Champions League), and esports coverage. All account and payment data flows through encrypted infrastructure. Our servers may sit outside your jurisdiction; by using rajakingkong, you acknowledge this geographic arrangement and accept the terms outlined below.

We do not sell your personal data to third parties for marketing purposes. We do not share account information with unrelated operators. Our data practices remain restricted to service delivery and legal compliance.

What we collect on rajakingkong

We collect personal data in the following categories:

• Account information: Email address, username, password hash, registration timestamp, and language preference.
• Identity verification: Government-issued ID photographs, full legal name, date of birth, and address for KYC compliance.
• Payment details: Registered payment method (e-wallet account, bank account number), deposit and withdrawal records, and transaction timestamps.
• Account activity: Game sessions, wager history, account balance, settlements, and time-zone preference.
• Technical data: IP address, browser type, device identifier, session cookies, and connection logs for security and fraud detection.
• Communication records: Support tickets, email inquiries, and chat transcripts with our multilingual support team.

We do not collect biometric data, audio recordings, or video footage beyond what payment processors may require (e.g., video ID verification during high-value withdrawals). We do not track your offline behaviour or cross-reference your rajakingkong activity with third-party websites.

Why we collect this data

We collect data to deliver rajakingkong services: account creation, identity verification, payment processing, fraud prevention, customer support, and legal compliance. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) require identity and transaction data to settle funds. Our compliance team uses account activity records to detect suspicious patterns and meet regulatory obligations in jurisdictions where rajakingkong operates.

How we share data on rajakingkong

We share your personal data only with the following categories of recipients:

Payment processors

mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment receive transaction data necessary to settle deposits and withdrawals.

Compliance partners

Third-party KYC vendors and fraud-detection services receive identity and transaction data to verify account legitimacy and detect money-laundering risk.

Legal authorities

We disclose data when required by law, court order, or regulatory investigation in jurisdictions where rajakingkong operates.

Game partners

Live-dealer studios and lottery operators receive only session identifiers and settlement data necessary to resolve games; they do not receive personal account information.

We do not share your account data with unrelated gaming operators, marketing agencies, or data brokers. We do not sell email addresses or contact information to third parties. Our payment processing partners operate under confidentiality agreements restricting their use of your data to transaction settlement only.

Our rajakingkong data security practices

We employ encrypted transmission (SSL/TLS) for all data flowing between your device and rajakingkong servers. Account passwords are hashed using industry-standard cryptographic algorithms; we do not store plaintext passwords. Payment card data is never stored on rajakingkong infrastructure; only tokenized payment method identifiers are retained for transaction initiation.

Our servers implement access controls restricting employee and contractor access to personal data. We conduct regular security audits and penetration testing. In the event of a data breach affecting rajakingkong account information, we notify affected users within 72 hours and provide guidance on account recovery steps.

However, we cannot guarantee absolute security. Your use of rajakingkong occurs over the open internet; no transmission is entirely secure. You are responsible for maintaining confidentiality of your rajakingkong password. If you suspect unauthorized account access, contact our support team immediately; we can freeze your account pending manual verification.

Your rights regarding rajakingkong data

We recognize your right to access, correct, and delete personal data subject to legal constraints. You may request a copy of all personal data rajakingkong holds about you; we will provide it within 30 days. You may request correction of inaccurate information (e.g., address, name spelling). You may request deletion of personal data, except where we are legally required to retain records for regulatory or fraud-prevention purposes.

Account deletion is not equivalent to data deletion; we retain transaction records and identity verification documents for compliance periods mandated by applicable law. You may request suspension of rajakingkong account access without deletion of underlying data. All requests should be directed to our support team via email during business hours.

Cookies and tracking on rajakingkong

rajakingkong uses session cookies to maintain your login state and preserve game state during play. These cookies expire when you close your browser or after a period of inactivity. We do not use persistent cookies for tracking behaviour across multiple sessions, nor do we install cross-site tracking pixels.

You may disable cookies in your browser settings; however, this will prevent rajakingkong from functioning correctly. We do not use cookies for third-party advertising or analytics sharing. Cookies contain only your rajakingkong session identifier and no personal information accessible to external parties.

Jurisdiction and data residency

rajakingkong operates as a service available where local law permits. Our servers may be located outside your jurisdiction (e.g., within Jakarta, Surabaya, Bandung, Medan, or Semarang regions, or in international data centres). By using rajakingkong, you consent to storage of your personal data outside your country of residence, subject to applicable data protection laws.

We comply with legal requests from authorities in jurisdictions where we operate. We do not transfer data internationally except where necessary for payment settlement or legal compliance. Your data residency location is disclosed upon request during the account verification process.

Changes to our rajakingkong privacy policy

We may update this privacy policy periodically to reflect operational changes or legal requirements. We will notify you of material changes via email notification and in-app alert at least 30 days before the update takes effect. Your continued use of rajakingkong after a policy update constitutes acceptance of the revised terms.

Contact us regarding rajakingkong privacy

For questions about our privacy practices, data requests, or concerns regarding your personal information on rajakingkong, contact our support team via email during standard business hours. We respond to privacy inquiries within 10 business days. Your request should include your rajakingkong account email address and a specific description of your concern.

We take data privacy seriously and remain committed to transparent, secure handling of your information. Our multilingual support team in English and Bahasa Indonesia can assist with privacy-related questions and data access requests. All correspondence regarding your personal data is retained in our secure ticketing system and treated confidentially.